Shipping policy

Thank you for shopping at Noirlyn! We are committed to delivering your order with care, efficiency, and reliability. Please review our shipping policy below for important details regarding your order.

1. Shipping Locations
We offer worldwide shipping to a wide range of countries. Whether you're furnishing a space in New York, London, or Tokyo—Noirlyn delivers thoughtful home essentials to your doorstep.

2. Shipping Methods and Costs
We provide flexible shipping options to meet your preferences:

  • Standard Shipping
    Estimated Delivery Time: 7–15 Business Days
    Order Value: A$0 – A$89.99 
    Shipping Cost: A$12.00

  • Expedited Shipping
    Estimated Delivery Time: 3–7 Business Days
    All Orders: A$30.00

  • Free Shipping
    Estimated Delivery Time: 7–15 Business Days
    Order Value: A$90 and above
    Shipping Cost: A$0

3. Shipping Times

  • Expedited Total Delivery Time: 4–10 business days

  • Standard Total Delivery Time: 8–18 business days

Please note that these timeframes are estimates and may vary based on location, customs processing, weather conditions, and carrier delays.

4. Order Processing
All orders are carefully processed within 1–3 business days. Once your order is dispatched, you will receive an email with tracking details. Delays may occur during peak seasons, holidays, or due to unforeseen shipping carrier issues.

5. Tracking Your Order
Once your order is shipped, we’ll send you a tracking number via email. You can use this number to monitor the status and location of your package directly through the carrier’s website.

6. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at info@noirlyn.com. We’ll work closely with the carrier to resolve the issue and ensure you receive a satisfactory outcome.

7. Address Accuracy
Please double-check that your shipping address is complete and accurate at checkout. Noirlyn is not responsible for shipping delays or lost packages due to incorrect address information. If you need to make changes, contact us promptly before the order is processed.

8. Contact Us
For any questions regarding shipping or your order, feel free to contact our customer support team:

Email: info@noirlyn.com
Phone: +61 3 6254 6253
Address: 41 Bayfield Street, Kellevie, TAS 7176, Australia

Thank you for choosing Noirlyn. We are honored to be a part of your space and will do our utmost to deliver each item with care and precision.