Refund And Returns Policy

At Noirlyn, we want you to feel confident and beautiful in every piece. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be free of stains, perfume, deodorant marks, or damage

Please note:

  • Items marked as Final Sale cannot be returned
  • Gift cards are non-refundable
  • Returns that do not meet our policy may be refused
Return Process

To start a return, please contact us at:
service@noirlyn.com

Include:

  • Your order number
  • The item(s) you wish to return
  • Reason for return (optional)

Once your request is approved, we will provide return instructions.

Customers are responsible for return shipping costs, unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the status.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–10 business days for the refund to process

Original shipping fees are non-refundable.

Exchanges

We do not offer direct exchanges at this time.

If you would like a different size or style, please return your item and place a new order.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:

service@noirlyn.com

Please include clear photos of the issue so we can resolve it quickly.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank

If you still have not received your refund, please contact us at service@noirlyn.com

Contact Information

Trade Name: Noirlyn
Email: service@noirlyn.com
Phone: +1-5083833726
Address: 2445 Rex Rd Apt A4, Ellenwood, GA 30294, United States

Thank you for shopping with Noirlyn.